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 02 Mar. 2026 



 

 

 

Last February, Veolia's Engineering & Consulting and Veolia's Poland teams hosted a study tour in Poland for a delegation from TERMOELECTRICA S.A., operator of Chișinău’s district heating network in Moldova.

The objective was to **give Termoelectrica staff a practical overview of operational practices implemented by leading district heating operators in Central and East Europe**.

In Poland, Veolia brings extensive experience in district heating network operations, and the programme focused on **sharing concrete lessons learned**, as well as **tools and methods for monitoring performance**, **managing and optimising operation**s, and **balancing electricity and heat production** while ensuring continuous heat supply to customers.

The delegation visited two flagship contracts managed by Veolia in Poland:

- **Veolia Energia Poznań:** serving ~60% of the city of Poznań through combined heat and power, including a new gas-fired cogeneration unit supporting the city’s decarbonisation strategy. At the Energy Management Centre, the team reviewed daily performance monitoring and network analysis practices;
- **Veolia Energia Warszawa:** operator of Europe’s largest district heating network, supplying 80% of Warsaw’s population. Discussions covered IT/OT architecture, remote dispatch management, substation automation, and ongoing initiatives such as Smart District Heating Network 2.0, Ciepłomat® and OptiGO!;

Termoelectrica’s delegation, including the Chief Engineer and heads of IT, Technical Management, and Dispatch, along with specialists from our Energy department, engaged directly with operational teams on priority topics: performance monitoring, leak detection, dispatch optimisation, electricity-heat arbitration, and ESCO financing models.

This peer-to-peer exchange is central to our technical assistance approach, linking operators with proven, scalable solutions from across the Veolia Group.