 [     Business case listing ](/en/expertise/our-notable-references "  Business case listing")



 

 

 

**The Punjab province in Pakistan is experiencing high population growth, particularly in two of its largest cities, Lahore and Faisalabad.**

Against a background of ever-increasing water demand and poor performance, the Water and Sanitation Authorities (WASA) of Lahore and Faisalabad are faced with an alarming situation regarding water resources and their service delivery.  
Under a multi-country framework contract with the AFD, Seureca is responsible for carrying out a strategic and operational diagnosis to assist the WASA for each city in developing its action program for performance improvement and capacity-building.

   ![](/sites/g/files/dvc2556/files/styles/default/public/image/2022/04/Pakistan2%20161_ccexpress%20%281%29_0.jpeg.webp?itok=_dElo8sZ)   





 

 

 



###  Our solution

  

Seureca’s expertise concentrated on these issues:

- The maturity assessment of the public utilities: 
    - An organizational and institutional review;
    - Analysis of the economic and financial performance, including tariffs and sustainability;
    - Co-evaluation of the key processes’ situation via participatory workshops to identify the strengths, weaknesses, and principal improvement levers;
    - The benchmarking of performance indicators.
- The development of a comprehensive action plan to revamp these public utilities: 
    - Joint definition of the 3 to 5-year analysis;
    - Prioritizing actions and integrating these into a transition roadmap for the public services - including a focus on digitalization - and development of a 5-year technical assistance program to accompany the utilities’ restructuration.



 

 

 

 



 

 





 

 

#### **STRATEGIC AND  
OPERATIONAL ASSISTANCE**

    ![](/sites/g/files/dvc2556/files/styles/default/public/image/2022/08/Template%20Etude_MO_ASO.png.webp?itok=pOmERxqY)   



   ![](/sites/g/files/dvc2556/files/styles/default/public/image/2022/08/Expertise%20Lahore%20en.png.webp?itok=QbsDxQir)   



   ![](/sites/g/files/dvc2556/files/styles/default/public/image/2022/03/Carte%20Pakistan%20%281%29_1.png.webp?itok=OPVzxdI5)   



   ![](/sites/g/files/dvc2556/files/styles/default/public/image/2022/03/Key%20points%20Lahore%20Faisalabad%20en.png.webp?itok=S7-m8GJj)   





 

 

 

 

 

 





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### Want to know more about this project?

[Contact Us](https://www.seureca.veolia.com/en/contact#no-back)